IT Support Plans
The difference between time-sapping trouble and productivity - or the intangible overheads that eat into profits:
- Transparency - costs defined upfront so you can make decisions
- Fairness - time recorded accurately and usually undercharged
- Competency - results achieved in good time
- Integrity - straightforward advice given without regard for consequences
Enterprise Support
When downtime and failure are just too costly, reckon on our Enterprise Support package. From redundant architecture through reliable hardware, and staff training through to fault tolerant systems we have solid answers to keep your show on the road. Trained, experienced and communicative technicians available round the clock.
Business Class
When you want a proportionate quick response, without paying for 24/7 support, and reliable backup without paying for hardware redundancy, consider our Business Class service - all the human communication needed to ensure continuity (no offshore call centres), and automated repair for 90% of issues.
Small Business
We have lived in this world and know what makes it work - no long commitments and front loaded contracts - we deliver quality support and care for your interests so you can get on with your work.
Example Pricing Tables
Core Support
- Windows Server
Over 100 PC's - Server Maintenance
- Network Monitoring
- Anti Virus & Web Protection
- New Generation Firewall
- Internet Support
- Onsite Engineer £95/hour
- Hardware Support
Enterprise
- 5 x Servers
50 x PC's
25 x Smartphones
10 x printers
5 x Other devices
ERP/Accounts & CRM - Server Maintenance
- Network Monitoring
- Anti Virus & Web Protection
- New Generation Firewall
- Internet Support
- Onsite Engineer £95/hour
- Hardware Support
Business
- 2 x Servers
20 x PC's
10 x Smartphones
4 x Printers - Server Maintenance
- Server Monitoring
- Anti Virus & Network Protection
- New Generation Firewall
- Internet Support
- Onsite Engineer £95/hour
- Hardware Support (extra cost)
Micro/Startup
- File Server
Cloud Exchange
5 x PC's
1 x Printer - Server Maintenance
- Server Monitoring
- Anti Virus & Network Protection
- Router
- Internet Support (extra cost)
- Onsite Engineer £95/hour
- Hardware Support (extra cost)
These are example plans to show what we do. Please contact us for specific advice on your networks and requirements.
* From £6.50 per PC per each calendar month.

